About 
TeleApps is a world leader in Contact Center and Unified Communication solutions. The company has a powerful presence in the Asia-Pacific, Middle East and US regions, serving top corporate entities: banks, airlines, telecommunications companies and government organizations.
The company's success is built on a foundation of superior professional services, a commitment to the highest standards of customer service and a focus on delivering value to its customers. TeleApps has been honoured with numerous industry awards for innovation, performance and customer satisfaction.
The global company is committed to helping its customers leverage technology to improve their businesses and create a competitive advantage. The company's highly skilled professionals provide 24/7 support and advice, making it the go-to company.
Global Partnership
TeleApps' partnership with best-in-class OEMs means world-class solutions and services for on- premises, in the cloud, and hybrid environments. They offer a full suite of services, including implementation, integration, testing, and support. As contact center experts, TeleApps is a trusted partner of some of the world's leading organizations: UJET, Avaya, Cisco, Unifonic, Dialogic, Genesys, and Microsoft.
Best-in-class Services
Consultation & Implementation
Their comprehensive approach begins with requirement analysis, followed by a gap analysis to identify areas needing improvement. They also offer a technology audit to assess your current IT infrastructure and a process audit to streamline your business processes. Furthermore, their project management services ensure that implementation runs smoothly and on schedule. Whether starting from scratch or looking for ways to improve your existing operations, TeleApps consulting can produce the results you want.
Staff Augmentation
With proven expertise in contact centre technologies, TeleApps understand the unique needs of the business better. Their brilliant augment teams for short, medium, or long-term assignments cater to customers' scope of work, timelines, deliverables, and special requirements. Thanks to their dedication and expertise, businesses can worry less about their contact centre technologies and focus on what they do best.
TeleCare
TeleCare is a reliable service that helps customers keep their technology up and running. TeleCare Service Management, a cloud-based monitoring tool, provides 24/7 support for technology components and customized solutions even during non-business hours.
Innovative Solutions
Customer Experience Cloud
Customer Experience Cloud (CxC) is a reliable, scalable, on-premise, and cloud-ready contact centre solution built on a carrier-grade platform. CXC routes and interconnect popular communication channels, including voice, video, text, or any other interaction, through automation or routing to the appropriate agent upfront. Customer experience is important for businesses of all sizes, and CxC makes it possible to provide an excellent customer experience without breaking the bank.
SOCIETA
SocieTA is a 360-degree solution that helps clients manage their online reputation and handle crises using social listening tools and tech solutions that provide real-time data analysis. The 360-degree coverage maintains positive feedback through performance reports and suggestions on improving certain aspects of the organization.